Privacy Policy — How We Handle Your Information

1. Information we collect

Enquiries and communications. When you contact us through our website, email, telephone or WhatsApp, we may receive your name, email address, telephone number, company name, project requirements, messages and other information you choose to provide.

Website and technical information. Website hosting, security systems and server logs may record information such as IP address, browser type, device information, pages requested, timestamps and diagnostic events. Certain site functions may use session data or similar technologies.

Client relationship information. If you engage our services, we may collect the contact, billing, project and support information necessary to deliver and manage those services. We will provide additional details where a particular service requires them.

2. How we use personal information

We use relevant information to respond to enquiries and quotation requests; discuss, provide and support website design, development, SEO and related services; manage customer relationships and records; maintain website functionality and security; prevent abuse; and meet legal or accounting requirements that apply to our business.

We process personal data only where there is an appropriate legal basis under applicable law, such as taking steps requested before a contract, performing a contract, complying with legal obligations, pursuing legitimate business interests where permitted, or obtaining consent where required. We do not use enquiry information to send unrelated marketing communications without an appropriate basis, and you may object to direct marketing at any time.

3. Sharing information and service providers

We may share information with service providers where needed to operate the website, handle email communications, provide hosting, maintain security or deliver an agreed service. Such providers should receive only information relevant to their role. Information may also be disclosed where required by law or to protect legal rights.

Our website may link to independent third-party websites or offer contact through services such as WhatsApp. Those services handle information under their own policies once you choose to use them.

We do not sell personal information collected through enquiries on this website.

4. Cookies and website technology

Our website and its hosting services may use cookies or comparable technologies for essential functionality, site preferences, security and performance. Embedded or third-party services, where present, may also apply their own technologies.

You can manage or block cookies through your browser settings. Disabling essential cookies may affect website features. If non-essential analytics or advertising technologies are introduced, this policy and any related consent controls should be updated to reflect their actual use.

5. Security and retention

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse or accidental loss. No internet transmission or system is completely risk-free.

We keep personal data only for as long as reasonably necessary for the purposes described here, including managing enquiries, ongoing projects, support and applicable legal or accounting obligations. Retention periods depend on the nature of the information and the reason for retaining it. We delete or anonymise information when it is no longer required, subject to lawful exceptions.

6. Processing outside the Cayman Islands

Website hosting, email and other technology providers may process or store information outside the Cayman Islands. Where we transfer personal data internationally, we are responsible for meeting the requirements of applicable Cayman Islands data protection law, including appropriate protections where required.

7. Your privacy rights

Under the Cayman Islands Data Protection Act (2021 Revision), individuals have rights that may include being informed about processing, requesting access to their personal data, seeking corrections, requesting that certain processing stop or be restricted, objecting to direct marketing, and rights concerning certain automated decisions. These rights are subject to statutory conditions and exceptions.

To make a privacy request, contact us using the details below. We may ask for information needed to confirm your identity before acting on your request. You can also contact the Cayman Islands Ombudsman, which oversees data protection matters in the Cayman Islands.

8. Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page with its revision date.